This privacy policy explains how Le Poidevin Lensworks (“we”, “us”, “our”) collects, uses, and protects your personal data when you book sessions or use our services. It also explains your rights under UK data protection law, including the GDPR.

1. Who we are

We are Le Poidevin Lensworks, based in Taunton, Somerset, UK, we are the data controller responsible for your personal data.

Contact:
Email: Mark@lepoidevinlensworks.co.uk
Phone: 07404434784

2. What we collect

We may collect:

Personal information: Name, address, email, phone number, and details you provide about participants in the session (e.g., family or other dogs).

Payment information: Bank details necessary for direct bank transfers. We do not store this beyond what is necessary to process your payment.

Session content: Photographs we take of your dog (and optionally you) may identify you and are considered personal data.

Other information: Any information you provide when contacting us.

3. How we use your data

We use your data to:

Provide photography services and deliver your images.

Communicate about your session, booking, or questions.

Comply with legal obligations and protect our business.

With your consent, use images to promote our business (website, social media, printed materials, competitions).

With your consent, send occasional marketing emails.

We rely on your consent for marketing and image use, and on contract performance or legitimate interests for service delivery.

4. Who we share your data with

We may share your data with:

Service providers: Payment processors, IT services and printers.

Legal or regulatory authorities: Where required by law.

We ensure any third parties comply with data protection law.

5. Payments

All payments are made via direct bank transfer.

Deposit: 50% of the session fee is due at the time of booking.

Remaining balance: The rest is due 2 days before the session.

We do not store your bank details beyond what is necessary to process your payment, and we keep all payment information secure.

6. Data transfers

If your data is stored or processed outside the UK, we take steps to ensure it is protected in accordance with UK law.

7. Data retention

We keep personal data only as long as necessary: Contact and booking information, Photographs and Marketing consents.

Data is securely deleted or anonymised when no longer needed.

8. Your rights

You have the right to:

Access your personal data.

Correct any inaccuracies.

Request deletion (subject to legal obligations).

Restrict processing.

Object to processing, including marketing.

Withdraw consent at any time.

Lodge a complaint with the ICO if needed: https://ico.org.uk/make-a-complaint/

To exercise any rights, contact us using the details above. We may ask for verification before acting.

9. Questions

If you have questions about this policy or how we use your data, contact:

Le Poidevin Lensworks
Email:  Mark@lepoidevinlensworks.co.uk
Phone: 07404434784